Knowledge of your people and the way their minds tick is vital in a managerial role. It allows you to encourage, motivate, and challenge your team by tailoring your driver or response to the way their hearts and brains work.
DISC assessments are a tool that gives you fast behavioural profiling of your staff, in order to maximise their performance. The key reason to use DISC employee assessments is to enhance teamwork, communication and development.
DISC gives you insight into what drives your people – their strengths, their areas of development, what motivates and demotivates them, how best to communicate with them, and most importantly, retain them.
What exactly is a DISC assessment?
DISC is a series of online questions put to your team members that provides remarkably accurate insights into human behaviour. DISC is a long proven system, yet is still the fastest growing assessment tool in the world.
The word DISC actually stands for the four DISC styles:
D – Dominance
I – Influence
S – Steadiness
C – Conscientiousness
We use the Extended DISC online assessment which is made up of 24 questions (48 sub-questions) put to your team member. The ipsative style assessment is shown to identify both a person's 'natural' AND 'adapted' behavioural style. This allows for much more in-depth insight into who a person is, not who they think they should be.
The history of DISC
Founded in 1991 by Jukka Sappinen, an MBA graduate from the Helsinki School of Economics. Sappinen spent his early professional years consulting clients, with the use of psychometric tools.
Realising the gap between existing tools and corporate needs prompted Jukka to develop what his clients were looking for – a comprehensive toolset that could be used to generate understandable, integrated information on an individual, team management, or entire organisation.
The assessment style program was then refined over several years (1991-1994) in practise with key clients and experts in psychology, statistics, HR, consulting and IT. In 1994, the Extended DISC assessment questionnaire was launched and was introduced to international markets in 1997.
Extended DISC is one of the top five psychometric tools in the field today, and used in over 80 countries for its clear behavioural insights.
How does a DISC assessment work?
A DISC assessment is an online tool where participants answer a series of 24 questions (48 sub-questions) put to your team member. The test is designed to identify both a person's 'natural' AND 'adapted' behavioural style.
Your team will take the test online and then a report is generated and shared so you can debrief in person.
DISC tools allow consultants and managers to understand how people are really feeling at the time of assessment. When communicating with your staff, it's difficult to tell if they are demotivated, stressed, frustrated or unsure of their role – naturally there’s always a slight facade.
Extended DISC behavioural assessments help identify these emotional issues and provide a framework for discussion. 81% of our clients have experienced a significant increase in self-awareness in themselves and their teams since using an Extended DISC workplace assessment.
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How DISC assessments can be used in the workplace
Recruitment and retention
Choosing or promoting employees into positions that suit their behavioural style is vital in achieving success. The outcome will lead to increased sales and customer satisfaction and a more harmonious working atmosphere. DISC analysis during the recruitment or promotion process takes the guesswork out of it.
Clear communication is vital in business - but it’s hard to perfect. The majority of company issues are due to a breakdown in communication or misunderstandings. DISC provides a framework for more productive interactions. It acts as a map to improve and enhance professional and personal communication.
Team building is an investment in both the culture and success of your business. No matter how big or small your team is, it’s important to understand the balance of behavioural styles to encourage a unified, collaborative and productive team. DISC Assessments help illustrate team members communication styles, identify problem areas, and recommend ways of resolving issues within the team.
Knowing exactly where your sales team's strengths and weaknesses are is vital for individual sales people, and for your team. Selling and building a sales funnel might be easy for some, but relationship building and designing a sales strategy might be a real struggle. Identifying these strengths and weaknesses through a DISC assessment helps you strengthen your team, identifying how each style sells and placing them in the right sales roles to maximise their strengths.
Self-awareness is the key to personal and professional development – having a grasp on where you’re at and why you behave in certain ways helps us recognise how to adjust our response to the people around us – an essential trait in sales. DISC assessments bring clarity to individuals on their natural areas of strength, developing self-awareness and enhancing overall performance.
The finer details of leadership don’t just arrive in your lap. They’re crafted and honed, usually through experience and often failure! A key aspect of DISC assessments is in identifying that leadership heart and helping you develop the skills to be a decisive yet compassionate leader. Understand your peoples' strengths, what behaviours come naturally and easily to your employees, and learn to delegate tasks to maximise on your people's key skills.