Virtual Sales Training

Training in person is not always possible

But for some companies virtual training has always been an integrated part of their team training dynamic. When your staff is spread across a wide geography, it’s an ideal option.

Virtual training is a great follow up mechanism after the in-person training has taken place

For example, a company may hold a seminar or training programme in their workplace, great for team bonding. But then once staff have returned to work or even back to their work locations, the trainer and sales managers can continue the learning regularly, having the team engage from their current location. This can be of key use for national companies, that then have regional staff – getting them together for the original sessions, and then really hammering the learning home with ongoing virtual training, support and followup calls.

Virtual training is a great option on its own

As we’ve all learned through COVID-19, the online meeting world is perfectly usable. Sometimes not our first choice, but a very streamlined way of training, should distance or circumstances get in the way.

Virtual training can incorporate online training features easily

Online training programmes are a big part of how we measure and establish behaviours in your attendees. These sales training templates are easy to share and participate in on screen during a virtual training session.

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The negatives of virtual training

While virtual training has its advantages, there are also disadvantages. If you overlook these concerns, they can eventually take a toll on your business.

Technology issues

  • Because virtual training is online, there’s always room for glitches in security, network, and bandwidth malfunctions. You have to just be prepared for the occasional hold-up 
  • Some learners may need basic technical training before they can arrange access to the platform apps used
  • Some may need support for an internet connection or a new and heavy-duty laptop, or computer

Even though these access issues may be stating the extremes, they need to be considered, as they can block involvement or add frustration for some staff, which defeats the purpose of training.

What do staff need to take part in a virtual training session? 

  • Ideally your staff would have access to a laptop with video capability. A laptop is ideal as it provides full functionality for the online development software we use 
  • If not, the training session can be run on a device (tablet or smartphone)
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There is no ‘better’ way to train – in person or virtually

Both have their advantages and disadvantages. In general at SLP we encourage in person training where possible.

Initially it is a great start to learning, a team bonding experience, and a good opportunity for the trainers to connect with their learners. From then on we incorporate virtual sales training as a very useful addition to the ongoing training program.

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